FAQ and Support

Q. Do I need to be a New Zealand resident to participate?

A. Yes, this promotion is only available to Australian & New Zealand residents who purchase from a Fluke Australia authorised distributor located within New Zealand. Free items redeemed during this promotion will only be sent to valid Australian & New Zealand shipping addresses.

Q. Can I redeem my free item(s) after 31 March 2022?

A. Yes, as long as the initial purchase was made between 1 – 31 March 2022, customers may redeem their prize(s) at any time before COB 14 April 2022. Any applications received after 14 April 2022 will not be accepted.

Q. How long will it take to receive my free item(s)?

A. Please allow 6-12 weeks from the time of redeeming for delivery. Please note that impacts of the COVID-19 pandemic and delivery delays may extend this timeframe.

Q. If I purchase more than one eligible Fluke product can I receive multiple free rewards?

A. Yes, if you purchase more than one eligible Fluke product during the promotion period you may redeem multiple times. Please note that you will need to provide a proof of purchase receipt for each application. If you have purchased multiple eligible products on a single receipt, please complete redemptions up to the number of eligible products you have purchased and attach the same receipt to each. This will help to ensure you receive the correct number of rewards for your purchase.

Q. What is considered a “valid proof of purchase receipt”.

A. To be considered valid your attached receipt must detail the store where you made your purchase, the date you made your purchase, and the specific Fluke product you purchased. All orders must be paid in full at the time of redemption to be considered valid. Fluke Australia will not accept packing slips.

Q. Can I exchange the rewards from one eligible purchase with the rewards from another product?

A. No. The rewards for each eligible purchase are fixed as per the official Fluke New Zealand Tax Time Sale 2022 promotion flyer.

Q. My purchase falls just outside the promotional period, is it still eligible?

A. No. Unfortunately, the promotion start and end dates are absolute, and any purchases made outside of this period are considered ineligible. Fluke Australia holds multiple promotions throughout the year, so please check if your purchase may fall under one of our other promotions. You can see all our current promotions at fluke.com/en-au/where-to-buy/promotions-and-contests.

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Contact our support team at auinfo@fluke.com

Terms and Conditions

Sponsored by Fluke Australia PTY Ltd. Gift with purchase is available for all purchases of a “Qualifying Fluke Purchase” made from an authorised participating Fluke Distributor or Wholesaler within New Zealand between 1 March 2022 and 31 March 2022 or until stocks last. Customers purchasing via a wholesaler branch need to ensure the branch is purchasing Fluke equipment from a Fluke Authorised Distributor, a full list of which can be found here: fluke.com/au/wtb to be valid to redeem within this promotion. All redemptions will be checked and verified by Fluke Australia. Fluke rewards can be redeemed online only at: fluke.co/nztt2022 with proof of purchase. Redemption requests must be submitted within 14 days of purchase, and no later than close of business (COB) on 14 April 2022. To redeem your gift, the redemption form must be completed in its entirety with a copy of your receipt/invoice that may only be submitted once per redemption. To be considered valid this receipt/invoice must indicate the store you purchased from, the date of the purchase, and the specific product purchased. Offers cannot be combined with any other discounts, promotions, or other special offers. Allow 6-8 weeks for delivery. Offers within this promotion are available to residents of New Zealand and Australia given that purchase was made through a Fluke Distributor or Wholesaler based in New Zealand.

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