FAQ and Support
Q. Which countries are eligible for this promotion?
A. This promotion is only available to Singapore, Malaysia, Philippines, Thailand, Vietnam, or Indonesia residents who purchase from a local authorized Fluke distributor located within the country.
Q. Am I eligible for the lucky draw as long as I purchased any Fluke tool within the promotion period?
All Fluke Industrial products are eligible for this promotion. Not applicable to Fluke Networks, Fluke Calibration, Fluke Process Instruments, Fluke Reliability, or Fluke Biomedical products. If you need help identifying if the product you are purchasing falls within the eligible business unit, contact us at fsea.social@fluke.com or you can reach out to your local authorized Fluke distributor.
Q. How do I know who Fluke authorized distributors are?
A. If you need help identifying a local authorized distributor, drop us an email at fsea.social@fluke.com
Q: Where can I enroll myself in the lucky draw?
A: You will need to submit a valid proof of purchase via https://fluke.co/lucky.
Q. What is considered a “valid proof of purchase” for the lucky draw submission?
A. To be considered valid, you must attach the invoice which includes where you made your purchase, the date you made your purchase, and the specific Fluke product(s) you purchased. All orders must be paid in full at the time of redemption to be considered valid. Purchase order (PO), quotation, or delivery note is not considered a valid proof of purchase.
Q: What are the prizes for the bi-weekly lucky draw?
A: The prize will be announced on a bi-weekly basis, check back this page to find out what the prize is for the next draw!
- Draw 1 (9 March – 22 March 2026): Fluke 175 Digital Multimeter
- Draw 2 (23 March – 5 April 2026): Fluke XXX. To be announced on 23 March 2026.
- Draw 3 (6 April – 19 April 2026): Fluke XXX. To be announced on 6 April 2026.
- Draw 4 (20 April – 3 May 2026): Fluke XXX. To be announced on 20 April 2026.
Q. When would the draw be conducted?
A. The lucky draw will be conducted and announced by -
- Draw 1 (for 9 March – 22 March 2026 submissions): 25 March 2026.
- Draw 2 (for 23 March – 5 April 2026 submissions): 8 April 2026.
- Draw 3 (for 6 April – 19 April 2026 submissions): 22 April 2026.
- Draw 4 (for 20 April – 3 May 2026 submissions): 6 May 2026.
Q. How much do I need to spend to be eligible for the lucky draw?
A. The value differs in each country. Refer to the table below for more information.
Q. Can I combine multiple invoices to increase my chances?
A. No, we will calculate the number of chances based on each invoice.
Example, based on SGD purchase value: If you submitted 2 separate invoices of Invoice 1 - $4,999 (4 chances) and Invoice 2 - $5,999 (5 chances), you will have 9 lucky draw chances. However, if you submit 1 invoice of $4,999 + $5,999 = $10,998, your total chances will be 10.
Q. Would the draw be based on the invoice date or the lucky draw submission date?
A. The draw will be based on the submission date. Example: if your invoice date is 10 March 2026 but the date you submitted the invoice for the lucky draw is 10 April, you will be put into Draw 3.
Q. How many winners are you selecting per draw?
A. We will select 1 winner each from Singapore, Malaysia, Philippines, Thailand, Vietnam, and Indonesia every 2 weeks. There will be a total of 24 winners for this promotion.
Q. How will the winners be notified?
A. The winners will be notified via email. Please ensure that you provide a working email address during submission.
Q. My purchase falls just outside the promotional period, is it still eligible?
A. No. Unfortunately, the promotion start and end dates are fixed, and any purchases made outside of the promotion period are considered ineligible. Any purchases made from 9 March 2026 to 3 May 2026 will be eligible for the lucky draw submission.
Didn't answer your question?
Contact our support team at fsea.social@fluke.com
|
